WhatsApp Shopping Bot for E-commerce
Enable conversational commerce with our WhatsApp shopping bot. Transform your WhatsApp Business number into an automated e-commerce storefront. Let customers browse catalogs, place orders, and track shipments instantly.
End-to-End Shopping on WhatsApp
Don't make customers navigate away to a website. The PointNXT WhatsApp Shopping Bot brings your entire product catalog directly into the chat. Customers can view products, add to cart, and provide shipping details all within WhatsApp.
- Automated catalog sharing via WhatsApp API
- Interactive buttons and list messages for easy navigation
What would you like to do today?
Carrier: Delhivery
Tracking: DLV98127390123
Automated Order Tracking & Support
Reduce WISMO (Where Is My Order) tickets by 80%. As a unified e-commerce order management software, PointNXT automatically pushes real-time shipping updates to your customers via WhatsApp. Customers can also reply to the bot to get instant tracking links.
- Automated dispatch and out-for-delivery notifications
- Abandoned cart recovery messages
PointNXT vs WATI vs LimeChat
Evaluating conversational commerce tools? Discover how PointNXT's integrated OMS & WMS backend stack stands against specialized chat interfaces like WATI and LimeChat.