E-commerce Returns Reconciliation Software Simplified
Stop losing money on misplaced returns and missed marketplace payouts. Our e-commerce returns reconciliation software automates your returns tracking and COD reconciliation across Amazon, Shopify, and courier partners.
Automated Marketplace Payout Tracking
Managing e-commerce payouts can be a nightmare. Marketplaces deduct commission fees, shipping fees, and taxes before remitting the final amount. PointNXT's reconciliation software automatically parses payout reports and matches every transaction against the expected order value.
- Match marketplace settlements to individual order IDs
- Flag missing payments or underpaid orders instantly
RTO & Customer Returns
Return to Origin (RTO) Tracking
When a customer refuses a delivery, the package (RTO) must find its way back to your warehouse. Our e-commerce inventory management system ensures that every returned item is accounted for. If a courier partner marks an item as returned but it never reaches your warehouse, PointNXT flags it for you to file a claim.
- Track transit status of reverse pickups and RTOs
- Auto-sync restocked items back into available inventory
COD Remittance Audits
Cash on Delivery (COD) is the lifeblood of retail, but tracking COD remittance from multiple logistics partners like Delhivery or Shiprocket can be messy. PointNXT simplifies COD reconciliation by matching courier deposit reports against delivered COD orders.