mAKING ORDER FULFILLMENT EASIER
Features
Experience the power of PointNXT Software, your all-in-one solution for effortless order management. Say goodbye to manual tasks and hello to efficiency as you track shipments, process returns, and optimize your operations.
01.
Centralized Order Fulfillment
PointNXT revolutionizes centralized order fulfillment by consolidating orders from multiple sales channels into a single, easy-to-manage dashboard.
With real-time order syncing and automated processing, you can efficiently handle orders from various platforms, reducing errors and fulfillment times.
02.
WhatsApp Shopping Bots
PointNXT empowers e-commerce businesses with WhatsApp Shopping Bots, allowing you to engage with customers seamlessly on this popular messaging platform, enhancing their shopping experience.
By harnessing the power of automation and personalized interactions, PointNXT not only boosts your presence on WhatsApp but also drives increased sales and customer satisfaction across your e-commerce operations.
03.
Address Validation
PointNXT’s Address Validation feature ensures accurate delivery by verifying and standardizing addresses, reducing shipment errors.
For e-commerce businesses, this means fewer undeliverable packages, improved customer satisfaction, and streamlined shipping processes.
04.
Customizable Rules Engine
PointNXT’s Customizable Rules Engine empowers you to tailor order processing workflows to your unique business needs, ensuring seamless automation and efficiency.
This feature is a game-changer for e-commerce businesses, enabling them to automate complex order routing, prioritize orders based on criteria, and optimize their entire fulfillment process for maximum productivity.
05.
Analytics
Empower your business decisions with PointNXT’s robust analytics suite. Go beyond order management and delve into insightful reports that unveil sales trends, customer behavior, and inventory patterns.
- Transform raw data into actionable insights that guide strategic decision-making.
- Monitor key metrics like sales trends, revenue breakdowns, and product performance.
- Understand your customer buying habits and preferences to personalize your marketing efforts.
- Gain real-time visibility into inventory levels and identify opportunities for better stock management.
06.
Integrated IVR
With integrated IVR, PointNXT enhances customer support by allowing automated phone interactions, ensuring efficient query resolution and order tracking.
This feature empowers e-commerce businesses to provide seamless and responsive customer experiences, ultimately boosting customer satisfaction and loyalty.
07.
Open Network for Digital Commerce (ONDC)
PointNXT seamlessly integrates with the Open Network for Digital Commerce (ONDC), facilitating efficient order processing and inventory management within the ONDC ecosystem.
Beyond ONDC, our platform empowers e-commerce businesses with versatile tools to automate operations, enhance customer experiences, and drive growth.
