THE BEST OMNI-CHANNEL ORDER MANAGEMENT PLATFORM
E-Commerce Order Management, Streamlined
Streamline E-commerce Orders processing, fulfillment, tracking, and shipping across multiple channels through PointNXT. Get actionable insights into each product’s performance regularly!
PointNXT is an all-in-one solution for order fulfillment challenges. It has easily solved the challenges of order processing, inventory management and also it's reconciliation tools are very helpful. It is also affordable option especially for starters like us and the quality of service is also pretty good.
Amazing experience, it is solving my problem smoothly. I have tried various software to manage my online sales, but I have to admit Pointnxt is the underrated but a powerful and a smooth Software
Omnichannel Order Management
PointNXT is a cutting-edge software platform designed specifically for multi-channel order management. We’ve engineered a comprehensive solution that simplifies the intricacies of order fulfillment, making it effortless for businesses seeking an all-in-one software solution.
We have developed a robust platform that seamlessly integrates with your various sales channels, inventory, and shipping carriers. With PointNXT, you can automate order processing, streamline inventory management, track shipments, and deliver outstanding customer service, all through an intuitive, centralized dashboard.
What features do you get?
Centralized Order Fulfilment
PointNXT revolutionizes centralized order fulfillment by consolidating orders from multiple sales channels into a single, easy-to-manage dashboard. With real-time order syncing and automated processing, you can efficiently handle orders from various platforms, reducing errors and fulfillment times.
WhatsApp Shopping Bots
Address Validation
PointNXT’s Address Validation feature ensures accurate delivery by verifying and standardizing addresses, reducing shipment errors. For e-commerce businesses, this means fewer undeliverable packages, improved customer satisfaction, and streamlined shipping processes.
Customizable Rules Engine
PointNXT’s Customizable Rules Engine empowers you to tailor order processing workflows to your unique business needs, ensuring seamless automation and efficiency. This feature is a game-changer for e-commerce businesses, enabling them to automate complex order routing, prioritize orders based on criteria, and optimize their entire fulfillment process for maximum productivity.
Integrated IVR
With integrated IVR, PointNXT enhances customer support by allowing automated phone interactions, ensuring efficient query resolution and order tracking. This feature empowers e-commerce businesses to provide seamless and responsive customer experiences, ultimately boosting customer satisfaction and loyalty.
